Terms, Conditions & Privacy Policy

EgyptianSidekickBlueMotto

Thank you for your interest in Egyptian Sidekick. These are our Notices, Terms, Conditions, & Privacy/Cookie Policy which will apply to your booking. Please read them carefully as you will be bound by them.

By booking you agree to be bound by these Notices, Terms & Conditions, and Privacy/Cookie Policy that outline the change and cancellation policy and certain limitations of liability.

Phone Number

  • Skype & Skype Chat: egyptiansidekick.
  • Mobile phone numbers are provided by Sidekicks upon arrival.

Hours of Operation

  • Open 24 hours, 7 days a week, 365 days a year.

Website

General Tourism Information

Online Booking Deposit

  • At the time of booking, only a deposit is charged, with the remaining fees paid in USD cash upon arrival.
  • The deposit is meant to secure your spot with your Sidekick.
  • The deposit is deducted from the listed price, so it is not a fee over and above the listed price.
  • $2.00 (10.526315789473683%) deposit for the Airport Transfers.
  • $2.00 (16.666666666666664%) deposit for Train Station Transfers.
  • $8.00 (8.88888888888889%) deposit for the Full-Day and Half-Day Tours in Cairo & Luxor.
  • $10.00 (Flat) deposit for the Alexandria Full-Day Tours.

Peak Season/Off Season

  • The Peak Season is considered to extend from September 1st to June 1st, annually.
  • The Off Season is generally considered to begin on June 1st and extends until September 1st.

Payment Structure

  • Deposit prepayment by VISA, MasterCard and American Express, through PayPal.

Accepted Payment

  • Egyptian Sidekick accepts VISA, MasterCard, American Express, and many prepaid credit cards.

Reservation Window

  • Reservations can be made up until 11:59 PM Eastern Standard Time, 2 days prior to arrival.

Same Day Reservations

  • Egyptian Sidekick does not accept same-day reservations.
  • Our Sidekicks are university students who often work part-time through their studies, and require advance notice of bookings.

Cancellation Policy

  • Cancellations are accepted as soon as bookings are made, up until 11:59 PM Eastern Standard Time the day prior to arrival.
  • The No Show Policy applies to cancellations made after 11:59 PM Eastern Standard Time the day prior to arrival.
  • The deposit payments are always non-refundable and are forfeited.

Change Policy

  • Changes are accepted as soon as bookings are made, up until 11:59 PM Eastern Standard Time the day prior to arrival.
  • Changes can be done by directly contacting Egyptian Sidekick.
  • The No Show Policy applies to changes made after 11:59 PM Eastern Standard Time the day prior to arrival.
  • There is no administrative fee when making changes before 11:59 PM Eastern Standard Time.

Changing Tour/Transfer Types

  • Travelers forfeit deposit fees when changing to a different tour or transfer type.
  • Ie. changing from Full-Day Tour to a Half-Day Tour and vice versa.
  • Changing tour or transfer types requires the cancellation of the existing tour or transfer type, forfeiting deposit fees, and rebooking the newly desired tour or transfer type for full deposit fees.

No Show Policy

  • Tour bookings are held until 12:00 PM noon on the day of arrival.
  • After this time the tour booking automatically cancels and deposit fees are forfeited.

Ending a Tour Early

  • If a traveler decides to end their tour early before seeing the 7+ sites on a Full-Day Tour, or 4 Sites on a Half-Day Tour, they are still obligated to pay their Sidekick for the tour they have chosen.

Tour Star Time / Tour End time

  • The recommended start time is 7:00 AM each day.
  • Tours can begin between 7:00 AM and 10:00 AM each day.
  • Sites begin to close at around 4:30 PM each day.
  • Tours will likely conclude in the evening hours, since some sites, such as the Khan al Khalili Bazaar are best experienced in the evening hours, when shop fronts are lit brilliantly.

Maximum Party Size

  • For a Half-Day and Full-Day Tour, a Sidekick accompanies the driver, allowing 3 travelers to be driven to each site and location on the itinerary.
  • Tours are booked in increments of 3 individuals.
  • If you are a party of 11 or more individuals, please contact us directly so we can arrange suitable transportation.
  • For Airport and Train Station Transfers, a Sidekick does not accompany the driver, allowing 4 travelers to be taken to-and-from Cairo International Airport (CAI) in a single cab car.
  • Transfers are booked in increments of 4 individuals.
  • If you are a party of 11 or more individuals, please contact us directly so we can arrange suitable transportation.

Maximum Luggage

  • The standard carry-on and one piece of checked-luggage per person is acceptable.
  • Cab cars will have the space to transport luggage to-and-from Cairo International Airport (CAI).

Maximum Tour Duration

  • There is no maximum tour duration.
  • However, for longer tours, Sidekicks may be exchanged since all are students, and most work part-time through their studies as well.

Minimum Night Stay

  • The minimum tour duration is 1 day.

Freedom of Information, Privacy & Protection Act (FIPPA)

  • Information will only be given to travelers who can provide at least one of the three below booking information options: (FIPPA)
  • (a) Booking number and name of customer.
  • (b) Booking number, last 4 digits of credit card and name of card holder.
  • (c) Name, full address, phone number, tour type, and the date of arrival.

Multiple Reservations for the Same Dates

  • It is not possible to double-book a Sidekick on a given day.
  • If a particular Sidekick is booked, you are welcome to choose another from our list.

Age Minimum

  • A person must be at least 16 years of age to book and participate in a Tour or Transfer by themselves.

Pet Restrictions

  • Pets must be supervised, and on a leash no more than 2 meters at all times.
  • Pets are not permitted at any of the archaeological and cultural sites, in religious structures, tombs, or museums.
  • Although Cairo has a major problem with street garbage removal, we still encourage you to pick up after your pet.

Additional Vehicles

  • For tour bookings, the web page immediately recalculates to include additional vehicles if a party size exceeds 3 travelers.
  • For transfers, vehicles are immediately included in the price if a party size exceeds 4 travelers.
  • A Sidekick does not accompany a driver during an Airport or Train Station Transfer, allowing 4 travelers to be taken to-and-from Cairo International Airport (CAI).

Independent Car Rentals

  • We do not recommend travelers engage car rental companies.
  • Exorbitant fees for anything from insurance, to imagined wear-&-tear, not to mention insane driving practices among Egyptians, relative to those observed in Europe and North America, will leave many wishing they had not rented a car.

Alcohol Availability

  • Certain Egyptian cities are completely dry. This is especially the case for Egypt’s desert oases.
  • Alcohol can be purchased with cash, in USD at airports and hotel lobby bars in major metropolitan centres.
  • If you are looking to drink in an authentic locale, the Hurreya Cafe in downtown Cairo sells beer, and caters mainly to Egyptian university students and expats.

Barrier Free Sites & Locations

  • The concept of accessibility for persons with disabilities and those requiring wheel-chair access is fast becoming a top priority for Egypt’s tourism authorities.
  • The Coptic Museum in Cairo is a flagship of the movement for greater accessibility, and includes a smart layout, elevators, and ramps.
  • Archaeological sites are predominantly not barrier-free.

Clothing Restrictions

  • A dress code is policed intermittently at Egypt’s many religious sites. This includes ancient Egyptian temples and tombs, Judeo-Christian and Islamic places of worship.
  • Shawls are often provided for women when entering mosques, and travelers are asked to have shorts which come at least to the knees. Bringing some form of cover, which you can leave with your driver, is highly recommended.

Cookie Policy

Cookies are very small text files that are stored on your computer when you visit certain websites. We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.

You can disable any cookies already stored on your computer, but these may stop our website from functioning properly. Messaging to this effect is required as per the Guidelines of the Commission of the European Union. The following is strictly necessary in the operation of our website:


 Remember what is in your shopping basket, and all that item’s parameters.
 Remember where you are in the order process as you add tours and transfers.
 Remember that you are logged in and that your session is secure.
 Recognize that you need to be logged in to complete an order.
 Allow you to share pages with social networks such as Facebook.
 This website will not share any personal information with third parties.

 

Egyptian Sidekick European Comission Compliant

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